Legal
Terms & Conditions
The Charter Agreement that governs every booking with Gold's Yacht L.L.C-FZ.
Published 7 August 2026
Cancellation & refund policy
One of the most flexible cancellation policies in the UAE.
100%
7+ days before your charter — 100% refund
50%
3–6 days before your charter — 50% refund
0%
Within 48 hours of your charter — no refund
Catering and other pre-arranged add-ons are paid in full 7 working days before the charter and are non-refundable once ordered.
If we cancel for unsafe weather (per an official Dubai Coast Guard notice), you always get a full refund or a free reschedule.
The same applies if your charter is affected by an officially declared regional security situation or state of emergency, confirmed by a UAE government authority.
To cancel or reschedule, message us on WhatsApp or email [email protected].
Approved refunds are paid out within 14–30 days. · Full terms: see Clauses 9 and 11 below.
This document is provided in English, the governing language of our Charter Agreement (Clause 24.1). For questions in your own language, our concierge team is available in English, Russian, Arabic, Chinese, Spanish, French, and German.
The full Charter Agreement
Definitions
Charterer – the party named on the Proforma Invoice/Tax Invoice, or Customer.
Owner – Gold's Yacht L.L.C-FZ (or Gold's Yacht) and/or related third parties.
Agreement to Let and Hire
The Owner agrees to let the Vessel to the Charterer and not to enter into any other agreement for the charter of the vessel for the same period.
The Charterer agrees to hire the Vessel and shall pay the Charter Fee, the Advance Provisioning Allowance, the Delivery/Redelivery Fee, the Security Deposit and any other agreed charges, in cleared funds, no later than the dates and to the account specified in this Agreement.
The Owner and Broker will not trade with or provide services to any OFAC-sanctioned countries.
Gold's Yacht L.L.C-FZ maintains the www.yachtrentaldubai.com and goldsyacht.com websites ("site").
Charterers booking through or using the website who are minors (under the age of 18) shall not register as a user of the website and shall not transact on or use the website. Motor yachts shall be provided for the enjoyment of the Charterer and Charterer's guests at the time and date specified and in return for the compensation specified in Schedule A. Maximum capacity is strictly observed and followed. Charterers and their guests shall have access only to the public areas — access to controls, equipment and private areas is prohibited. The duration of the trip is calculated from the guest booking time or boarding time (whichever is earlier) to the departure of the last guest or their service providers. Additional time is billed in slots of 30 minutes, charged based on the hourly rates of the respective boats. Where the Charterer orders catering or decorations, the setup time is considered chargeable time.
Gold's Yacht L.L.C-FZ welcomes you to decorate the yacht to make your cruise more festive and memorable. However, decorations shall not be affixed in a manner that damages or threatens to damage the vessel — this includes staples, nails, pins, glues and strong adhesives. Decorations shall be in good taste and not detrimental or offensive. Gold's Yacht L.L.C-FZ shall be the sole determiner of the suitability and attachment of decorations. The Charterer shall provide decorations and attachment materials, and shall obtain Dubai Municipality approvals where required for external decorations.
1.1. Catering Arranged Services
Scope — Caterers, entertainers, waiters and other persons administering to the needs or entertainment of guests shall be provided by, and are the responsibility of, the Charterer, except where catering is arranged by Gold's Yacht L.L.C-FZ.
Caterer responsibilities — The caterer shall maintain the galley spaces in a manner consistent with health requirements, and upon completion of the charter shall clean and return the galley spaces to the condition in which they were found. The Crew shall inspect and, in their sole judgment, determine satisfaction. The Charterer shall ensure the caterer complies with this requirement.
Commerce — The sale or exchange of goods, products, or services by the Charterer, guests, or service providers is prohibited.
2. Delivery
The Owner shall, at the beginning of the Charter Period, deliver the Vessel free of encumbrance to the Place of Delivery in compliance with its flag-state requirements, and the Charterer shall take delivery in full commission and working order. The Vessel shall be insured, seaworthy, clean, in good condition throughout and ready for service, with full equipment including up-to-date safety and life-saving equipment (including life jackets for children where any are carried in the Charterer's party), as required by the Vessel's registration authority and fitted out as appropriate for a vessel of her size and type. The Owner does not warrant her use and comfort in bad weather conditions for all cruises or passages within the Cruising Area.
2.1. Yacht Categories
Gold's Yacht L.L.C-FZ categorizes yachts as follows: Eclipse Sovereign – Imperial Class; Celestial Majesty – First Class; Voyager Elite – Executive Class; Explorer Goldeon – Economy Class (previously "Standard Category").
For Explorer Goldeon – Economy Class and Voyager Elite – Executive Class yachts, images and specifications are indicative only and may not reflect a specific yacht model. Reservations for these classes are by category, not individual yacht. Gold's Yacht L.L.C-FZ will make reasonable efforts to provide a yacht consistent with each category's specifications, subject to availability. For specific model inquiries, the Charterer should consult their representative. Full rental terms are available at yachtrentaldubai.com.
3. Redelivery
The Charterer shall re-deliver the Vessel to the Owner at the Place of Re-Delivery free of any debts incurred for the Charterer's account during the Charter Period, and in as good a condition as when delivery was taken, except for fair wear and tear from ordinary use. The Charterer may re-deliver the Vessel and disembark prior to the end of the Charter Period if he wishes, but such early re-delivery does not entitle the Charterer to any refund of the Charter Fee.
4. Cruising Area
The Charterer shall restrict cruising of the Vessel to within the Cruising Area and to regions within it where the Vessel is legally permitted to cruise, and shall restrict time underway to an average of six (6) hours per day unless the Captain, at his sole discretion, agrees to exceed this.
While the Captain and/or Broker will make all reasonable efforts to accommodate the Charterer's request for a berth, it is understood that the Captain, Owner, Broker and/or Stakeholder cannot be held liable for non-allocation of a berth.
5. Maximum Number of Persons; Responsibility for Children; Health of the Charterer's Party
The Charterer shall not at any time during the Charter Period permit more than the maximum number of guests sleeping or cruising on board, plus — at the sole discretion of the Captain — a reasonable number of visitors while the Vessel is securely moored in port or at anchor, or as permitted by the appropriate authority.
If children are taken on board, the Charterer shall be fully responsible for their conduct and entertainment; no Crew member shall be held responsible for either.
The nature of a charter may render it uncomfortable or unsuitable for anybody with a physical disability or undergoing medical treatment, and by signing this Agreement the Charterer warrants the medical fitness of all members of the Charterer's party for the voyage. The Charterer and party undertake to have all necessary visas and vaccinations for the countries to be visited.
6. Captain's Authority and Responsibilities
The Owner shall ensure the Captain shows the Charterer the same attention as if the Charterer were the Owner. The Captain shall comply with all reasonable orders given by the Charterer regarding management, operation and movement of the Vessel, wind, weather and other circumstances permitting. The Captain is not bound to comply with any order which, in his reasonable opinion, might send the Vessel to an unsafe port or place, cause the Charterer to fail to re-deliver the Vessel on time, or breach this Agreement. If the Charterer or a guest fails to observe the provisions of Clause 13 after due written warning, the Captain shall inform the Owner, Broker and Stakeholder, and the Owner may terminate the Charter or instruct the Captain to return the Vessel to the Place of Re-Delivery; the Charter Period then terminates, the Charterer and guests shall disembark having settled all outstanding expenses, and the Charterer shall not be entitled to any refund of the Charter Fee.
With particular regard to water sports equipment, the Captain has the authority to exclude the Charterer or any guest from its use if they are unsafe, behaving irresponsibly, under the influence of alcohol, or failing to show due concern for other persons or property.
In accordance with UAE regulations, the obligations and duties of our crew exclusively encompass the safe operation and maintenance of the vessel and the safety of its passengers. Our crew has no other obligation or duty to the Charterer or guests.
The Captain shall immediately notify the Broker and Stakeholder of any breakdowns, disablements, crew changes, accidents or other significant incidents during the Charter Period.
7. Operating Costs
Trips will only be booked upon receipt of confirmation and payment from the Charterer, along with this form duly signed. The Charter Fee includes the charter of the Vessel with all equipment in working order; tools, stores, cleaning materials and basic consumable stores for engine room, deck, galley and cabins; laundry of the Vessel's linen; the crew's wages and uniforms; insurance of the Vessel and crew as per Clause 16; and standard fuel consumption for itineraries within Dubai's coastal waters. Where the Charterer requests an itinerary extending beyond Dubai's coastline, or that significantly increases fuel consumption, any additional fuel costs shall be charged to the Charterer.
The Charterer is also responsible for expenses arising only where the itinerary extends beyond Dubai's coastal waters — including shoreside transport, berthing dues and harbor charges (pilots' fees, local taxes, divers' fees, customs formalities, waste disposal), water and electricity from shore, food and beverages during the Charter Period, agents' fees, personal laundry, communication/internet charges, and hire or purchase of special equipment requested.
Payment for extraordinary expenses (special requests, shoreside transport, excursions, or other non-standard operating costs) may be required in advance via the Broker's account or directly to the Captain onboard. Having paid the Advance Provisioning Allowance (APA), the Charterer will be kept informed of its disbursement; if the remaining balance is insufficient, the Captain will request a top-up. All charges related to transferring the APA to the Vessel are borne by the Charterer. Prior to disembarkation, the Captain will provide a detailed account of expenditures with supporting receipts where possible; any remaining balance is refunded to the Charterer or settled by the Charterer as applicable. Given the itinerant nature of the Vessel's schedule, payment by cheque or other negotiable instruments may not be accepted — the Charterer should ensure sufficient funds are available or arrange additional deposits with the Broker.
7.1. Payment Schedule
Payment terms: 50% down payment at the time of booking, with the balance due before the charter.
Catering payment terms: 100% of the total cost, due 7 working days prior to the charter (non-refundable).
Modes of payment: (1) cash or link payment; (2) cheque, delivered to us at least 5 days before the charter; (3) bank transfer, with 100% of the charter value required in our account 7 working days prior to the trip and the transfer receipt sent by fax or email.
8. Delay in Delivery
If, by reason of force majeure (Clause 17(1)), the Owner fails to deliver the Vessel at the commencement of the Charter Period but delivers within 48 hours of the scheduled commencement, or within one-tenth (1/10) of the Charter Period, whichever is shorter, the Owner shall refund the Charter Fee to the Charterer at a pro-rata daily rate.
Failure to deliver — If the Owner fails to deliver the Vessel within 48 hours, or one-tenth of the Charter Period, whichever is shorter, by reason of force majeure, the Charterer may treat this Agreement as terminated; the Charterer's exclusive remedy is repayment, without interest, of all payments made. Alternatively, by mutual agreement, the Charter Period may be extended by a time equivalent to the delay, or postponed to a mutually agreed time.
Delay in redelivery — If re-delivery is delayed by force majeure, it shall be effected as soon as possible thereafter without penalty or additional charge to either party. If the Charterer fails to re-deliver the Vessel due to intentional delay or a change of itinerary against the Captain's advice, the Charterer shall pay the Owner demurrage at the daily rate plus fifty percent (50%), remains liable for all operating costs under Clause 8, and shall indemnify the Owner for any resulting loss from deprivation of use or delay to a subsequent charter.
9. Cancellation by Charterer & Refund Policy
In the event of cancellation by the Charterer, refunds on amounts paid toward the Charter Fee are issued according to how much notice is given before the scheduled commencement of the Charter Period: 7 days or more in advance — 100% refund. 3 to 6 days in advance — 50% refund. Within 48 hours of the charter — no refund.
This refund schedule applies to the Charter Fee only. Catering and any other pre-arranged additional services remain non-refundable once ordered, as set out in the Payment Terms of this Agreement, unless otherwise agreed in writing by the Owner.
Should the Charterer fail to pay any amount due under this Agreement after written notice from the Owner, the Owner reserves the right to treat the Agreement as repudiated by the Charterer, and to retain all payments received and recover all sums unpaid up to the date of repudiation.
10. Duty to Mitigate Following Cancellation or Non-Payment
Notwithstanding the Owner's right to receive or retain payments as above, the Owner is under a duty to mitigate the Charterer's loss. Where the Owner is able to re-let the Vessel for all or part of the Charter Period, the Owner will credit the net proceeds of that re-letting (after commissions and expenses) against amounts owed, so the Owner receives no more, in total, than would have been received had the Agreement not been cancelled. The Owner shall use best endeavors to re-let the Vessel, though charters reasonably considered detrimental to the Vessel, its reputation, Crew or schedule may be refused.
If, prior to cancellation, the Vessel has taken on provisions for the charter or used the Delivery/Re-delivery Fee, the Charterer shall pay these expenses unless refundable by the supplier or transferable to the next charter. The Captain and Owner shall mitigate these expenses where possible.
If, after signature of this Agreement, the Owner is adjudged bankrupt, or a liquidator, receiver or administrator is appointed over the Owner's assets, the Charterer may cancel the Charter and all monies paid shall be refunded without further deduction.
11. Cancellation and Refund — Cancellation Fee Retention Policy
Cancellation should be made before departure time via WhatsApp (Business account: Gold's Yacht) or email to [email protected], with confirmation from a Gold's Yacht L.L.C-FZ representative for refunding the amount.
Cancellation of the Charter by the Charterer is subject to the refund schedule in Clause 9.1 (100% refund at 7+ days' notice, 50% at 3–6 days, no refund within 48 hours). This applies only to voluntary cancellations by the Charterer, and does not apply where Clause 8 (Delay in Delivery) or Clause 35 (Weather Policy) provides an alternative remedy.
Rescheduling the cruise is an alternative option, at the Charterer's request.
If the trip is cancelled by Gold's Yacht L.L.C-FZ due to reckless riding causing danger, an accident caused by the rider/pillion rider, or entering restricted areas after being advised against it by the Captain, the full trip amount will be charged. The same applies to same-day/same-time booking cancellations, or where the Charterer is late or does not arrive for the ordered service at the agreed time — full payment is charged and previously paid money is not refundable. Where a refund is agreed and approved by Gold's Yacht L.L.C-FZ, the company undertakes to return the agreed amount within fourteen to thirty days of the funds being credited to the company.
If weather conditions do not permit sailing, the Charterer will be notified as far in advance as reasonably possible. The Charterer may reschedule the Charter at no additional cost, or proceed with a cruise limited to the lagoon area, subject to the Captain's discretion and safety considerations.
The Vessel is inspected before the Charterer's embarkation to ensure it is in proper working order. If a mechanical issue is identified prior to embarkation, the Charterer may reschedule or receive a full refund at no additional cost. If a mechanical issue arises after embarkation and significantly impacts the Charter, remedies are offered at the Captain's discretion, which may include rescheduling or partial refunds.
The Captain has sole responsibility for the safety of the yacht, crew and guests, and may, at his sole judgment, restrict the Charter to the dockside or lagoon. Where the Captain cancels the trip, any refund remains subject to this Agreement.
12. Use of the Vessel
The Charterer shall comply, and ensure guests comply, with the laws and regulations of any country whose waters the Vessel enters during this Agreement.
No pets or other animals may be brought on board without the Owner's written consent. The Charterer shall ensure that neither the Charterer's nor guests' behavior causes a nuisance to any person or brings the Vessel into disrepute. The Vessel is not to be used for commercial photo or film shoots without written Owner permission. The Charterer and guests shall afford the Crew due respect at all times — no Crew member shall be subjected to harassment, sexual or otherwise. Unless otherwise agreed, smoking is restricted to exterior areas designated by the Captain. Rendezvous diving only, unless otherwise noted under special conditions.
The Captain shall promptly draw the Charterer's attention to any infringement of these terms, and if it continues after warning shall inform the Owner or Stakeholder; the Owner may then terminate this Agreement in accordance with Clauses 9–11. Where the Charterer or a guest commits an offense resulting in detention, fine or imprisonment of Crew, or detention, arrest, seizure or fine of the Vessel, the Charterer shall indemnify the Owner against all resulting loss, damage and expense, and the Owner may terminate this Agreement forthwith.
The Vessel operates a zero-tolerance policy — possession or use of illegal drugs or any weapons (including firearms) is strictly prohibited on board. Failure to comply is sufficient reason for the Owner to terminate the Charter forthwith, without refund or recourse against the Owner, Stakeholder or Broker.
13. Non-Assignment
The Charterer shall not assign this Agreement, sublet the Vessel, or part with control of the Vessel without the Owner's written consent, on such terms as the Owner at his sole discretion considers appropriate.
14. Insurance
Throughout this Agreement the Owner shall insure the Vessel with first-class insurers against all customary risks for a vessel of her size, value and type, on cover no less than Institute Yacht Clauses 1.11.85 or other recognised terms, extended to provide permission to charter and to cover third-party liability, water-skier liabilities, liabilities from personal watercraft (jet skis, wave runners, etc.) and other water sports equipment carried by the Vessel. The insurance also covers war, strikes, pollution, and crew injuries/third-party liabilities during their employment. The Charterer remains liable for loss, damage or liabilities arising from negligence of the Charterer or guests not recoverable under the Owner's insurance.
All such insurances shall be on terms and excess customary for a vessel of this size, value and type. Copies of relevant insurance documentation are available on request for inspection by the Charterer prior to the Charter, on reasonable notice, and shall be carried on board.
The Charterer should carry independent insurance for personal effects on board or ashore, and for medical or accident expenses (including emergency evacuation).
Neither Charterer's Liability Insurance nor Cancellation and Curtailment Insurance is included in this Agreement.
15. Security Deposit
Unless otherwise provided, the Security Deposit is held by the Stakeholder on the Owner's behalf and may be used towards discharging any damage or liability the Charterer incurs under this Agreement. If not required, as confirmed by the Captain in writing to the Stakeholder, the Security Deposit is refunded without interest to the Charterer on the first working day after the end of the Charter Period, or after settlement of outstanding questions, whichever is later.
16. Definitions — Force Majeure
"Force majeure" means any cause directly attributable to acts, events, non-happenings, omissions, accidents or Acts of God beyond the reasonable control of the Owner, Crew or Charterer — including, but not limited to, viruses, strikes, lock-outs or other labour disputes, civil commotion, riots, acts of terrorism, blockade, invasion, war, fire, explosion, sabotage, storm, collision, grounding, fog, governmental act or regulation, contaminated fuel, or major mechanical/electrical breakdown beyond the Crew's control and not caused by lack of maintenance or negligence. Crew changes and shipyard delays not attributable to the above do not constitute force majeure.
17. Owner, Charterer, Broker and Stakeholder
Throughout this Agreement, these terms and corresponding pronouns apply whether the party is male, female, corporate, singular or plural, as the case may be.
18. VAT
In this Agreement, VAT means Value Added Tax levied by any applicable jurisdiction.
19. Working Day
For the purposes of Clause 20, a Working Day is a day when banks are open for business in the country where the Stakeholder is situated.
20. Salvage
During the Charter Period, any benefits from derelicts, salvages and towages — after paying the Crew's proportion and a proportion of the Charter Fee for the time the Vessel was engaged in salvage assistance, plus related expenses — shall be shared equally between the Owner and the Charterer.
21. Payment of Charter Fees and Other Monies to the Owners
Unless otherwise provided, all funds received by the Broker are transferred immediately to the Stakeholder (if different) and held in a designated account in the Agreement's currency. Fifty percent (50%) of the Charter Fee, after commission, is paid to the Owner on the commencement date or the next working day. Visa and MasterCard debit or credit cards in AED are accepted; the cardholder is responsible for confidentiality of their own account. The Advance Provisioning Allowance is paid to the Captain, or to the Owner for onward transmission, prior to embarkation. A payment confirmation is sent to the Charterer by email within 24 hours of receipt. Delivery/Re-delivery fees and extraordinary expenses are paid with the first payment or directly to the Captain. The balance of the Charter Fee is paid to the Owner on the first working day following completion, unless the Stakeholder has received written notice of a complaint — in which case the balance is retained for 14 days pending resolution or arbitration, as set out in this clause.
22. Complaints
The Charterer shall give notice of any complaint, in the first instance, to the Captain on board — the time, date and nature of the complaint shall be noted, and the Captain shall inform the Broker and Stakeholder as soon as practicable.
If the complaint cannot be resolved on board, the Charterer shall give notice to the Owner or Broker within 24 hours of the event, unless impracticable due to unavailability of communications equipment. The complaint may be made verbally in the first instance but shall be confirmed as soon as possible in writing, specifying the precise nature of the complaint.
23. Force Majeure — Notification
Where force majeure is invoked in relation to breakdown or disablement, the Owner will instruct the Captain or Owner's representative to submit a detailed technical report, a copy of the vessel's maintenance log (if applicable), and all relevant supporting documentation to the Charterer or their representative.
24. Arbitration & Law
The United Arab Emirates is our country of domicile. This Agreement is governed by and construed in accordance with UAE law, and any dispute arising out of or in connection with it — including breach, termination or invalidity — shall be settled by arbitration under the Rules of the Emirates Maritime Arbitration Centre (EMAC). The seat of arbitration is the Dubai International Financial Centre (DIFC), UAE, before a sole arbitrator selected by EMAC's Executive Committee if the parties cannot agree one within 14 days. The language of the arbitral proceedings is English, and the Award is final and binding on both parties.
Notwithstanding the reference to EMAC arbitration above, the Owner may elect, at their sole discretion, to commence proceedings in any jurisdiction to obtain security, commence and conduct court proceedings, or enforce a claim under the Agreement. The parties may agree at any time to refer any dispute to mediation under EMAC mediation rules.
Where a notice of claim or arbitration is given, the Stakeholder — after receiving such notification — shall not deal with monies held without the agreement of both parties or an Arbitrator's order/Award. Monies are held in a designated, interest-bearing account where permitted, or may be paid into an Escrow Account jointly controlled by both parties' legal representatives pending the arbitration result.
Prohibited Drugs
The Charterer is responsible for ensuring that no prohibited drugs are served, consumed or possessed by them, their guests, or contracted service providers while on board.
25. Notices
Any notice under this Agreement shall be in writing and deemed properly given if dispatched pre-paid and properly addressed by mail, courier, email or fax. Notices to the Owner are sent via the Broker at their address in this Agreement; notices to the Charterer, to the address provided at booking. Notices regarding cancellations or refunds must be submitted in accordance with Clause 11.1.
26. Important — Coast Guard Compliance
The Dubai Coast Guard enforces strict rules on all charter companies in Dubai, and fines are commonplace. If laws, terms or conditions are violated, Gold's Yacht L.L.C-FZ reserves the right to pass on any resulting costs incurred due to non-compliance or disregard for the rules set by the coastguard and enforced by the Captain and Crew.
All guests are legally required to bring an original Emirates ID (or visa proof) — not a copy or picture. Tourists need an original passport; residents may bring a passport, Emirates ID, or Emirates driving license.
Abuse of alcohol and subsequent reckless behavior may result in fines or termination of the charter. Life jackets must be worn when the Coast Guard deems it necessary and issues a weather warning. Littering of the waters is not tolerated. For safety, the Coastguard does not permit swimming more than three meters from the vessel. Diving off the yacht while underway or at anchor is not permitted unless explicitly authorized by the Captain.
The Captain's decision on safety-related matters is final, and any fines resulting from rule violations are the Charterer's responsibility.
Music, Liquor & Others
Per Dubai Marina Regulations, loud music is not allowed inside Dubai Marina; only moderate music is permitted inside the Lagoon. Reasonably loud music can be played only inside the enclosed area on the 2nd level; on the 3rd level, only light music is allowed within the Marina and Lagoon. If weather permits and the yacht can sail into the open sea, reasonably loud music can be played there. Obscene dances or acts are not allowed under UAE law on board. Standard UAE laws apply to serving and consuming alcohol.
Swimming is only allowed for smaller gatherings and only with engines off — in windy weather that requires engines to remain on even at anchor, guests are not permitted to enter the water.
The Captain's decision is final regarding guest safety and law compliance. Any fines levied by authorities for breach of law or regulation are the Charterer's responsibility, and Gold's Yacht L.L.C-FZ reserves all rights to recover fines, penalties or lost revenue arising from the Charterer's breach of local law or these terms.
27. Number of Guests
Final guest numbers must be confirmed 24 hours before departure and may not be exceeded on the day, per UAE law.
28. Children
Our Captain and crew are there to safely man and navigate the vessel and are not responsible for attending to children. Per Coast Guard orders, children under 10 years old must wear a life jacket while in the water and out on deck, irrespective of swimming ability.
29. Attire
Footwear must be removed before boarding our yachts.
30. Damage Waiver (Security Deposit) and Liabilities
Where damage to the vessel results directly from the actions of the Charterer or their guests, the loss and cause of damage will be notified to the Charterer in writing within 24 hours. A contractor appropriate to the damage will be instructed to provide an official repair or replacement quotation, which is forwarded to the Charterer and deducted from the card given on the Damage Waiver (Security Deposit).
Any dispute over damage caused can be registered with the Operations Manager at Gold's Yacht L.L.C-FZ. Any extra cleaning required as a result of the charter is chargeable under the damage waiver agreement, as are fines incurred through the local marine authority due to non-compliance with Gold's Yacht L.L.C-FZ policies by the lead Charterer or their guests.
No liability or responsibility is accepted for loss or additional expenses from accident, injury, sickness or death. A mature adult must supervise all persons under the age of 21. Food supplied by the Charterer is subject to approval per UAE health and safety law. No animals or pets of any sort may be taken on board, per UAE law. No smoking is permitted throughout the yacht's interior — failure to comply leads to immediate termination of the charter. Children below one year old are only permitted onboard yachts of 40ft or above. Open flames are not permitted; special situations such as candles on a cake may be allowed with a designated monitor to prevent any mishap. Shisha is prohibited; smoking is allowed only in designated areas.
31. Liability to Third Parties
The Charterer will indemnify and hold harmless Gold's Yacht L.L.C-FZ and/or related third parties for all personal injuries, property damages, or other damages to third parties — including operators and passengers of other watercraft and minor children under the Charterer's custody — resulting from activities related to the rental, operation or use of equipment provided by Gold's Yacht L.L.C-FZ, unless such damages arise directly from negligence by Gold's Yacht L.L.C-FZ or its representatives.
32. Acknowledgment of Waiver and Release
The Charterer confirms they have had sufficient time to review this waiver and release, to ask any questions, and to carefully read and understand its contents, and has signed it as a free act — aware that they could have rented, operated or used equipment from another rental facility but chose Gold's Yacht L.L.C-FZ, and that signing is a requirement of rental, operation and use of the equipment, and that they are waiving any right to bring a legal action against Gold's Yacht L.L.C-FZ and/or related third parties for negligence.
33. Indemnity Agreement
The Charterer agrees to indemnify, hold harmless and defend Gold's Yacht L.L.C-FZ and/or related third parties against all claims, damages, losses and expenses (including attorney fees) arising out of or relating to the rental, operation and use of equipment provided by Gold's Yacht L.L.C-FZ, including negligent, grossly negligent or intentional acts or omissions, except where Gold's Yacht L.L.C-FZ is directly responsible for such negligence.
34. Damage Liability and Fines
Where damage occurs to equipment or a watercraft rented from Gold's Yacht L.L.C-FZ beyond normal wear and tear, the Charterer is liable for repair costs; if the equipment is decommissioned due to the Charterer's negligence, act or omission, the Charterer shall pay the costs incurred. If the Charterer fails to have the damage rectified within the agreed time, Gold's Yacht L.L.C-FZ may engage a third party at the Charterer's full financial and legal liability, risk and expense. A minimum of AED 2,500 is payable for any cause of accident. Where the damage requires the jet ski/yacht/boat to remain in service for more than two days, the Charterer shall pay AED 500 per day for the total repair days as compensation for the resulting business loss. The Charterer confirms understanding of all restricted areas in the trip route and agrees not to enter them, and to be liable for all fines and penalties from entering restricted areas.
35. Weather Policy
Gold's Yacht L.L.C-FZ will not depart in unsafe weather conditions. Unsafe weather is determined solely based on an official email notification from the Dubai Coast Guard, a copy of which will be provided as evidence.
In such cases, the Charterer may opt to reschedule the charter at no additional cost, subject to availability, or elect to cancel the charter and receive a full refund. The Charterer's decision will be respected, and no vouchers will be issued in lieu of refunds for weather-related cancellations. Rescheduling remains subject to operational feasibility.
Regional Security & Force Majeure Policy
Where Gold's Yacht L.L.C-FZ is unable to operate a scheduled charter due to an officially declared regional security situation, conflict, or state of emergency — as confirmed by an official notice from a UAE government authority, the Dubai Coast Guard, or another recognised UAE regulatory body — this is treated in the same manner as Clause 35 (Weather Policy).
In such cases, the Charterer may opt to reschedule the charter at no additional cost, subject to availability, or elect to cancel the charter and receive a full refund. This policy is triggered only by an official notice from a recognised authority; general news reports, social media, or other unofficial advisories do not by themselves trigger this clause. No vouchers will be issued in lieu of refunds under this clause. This clause operates alongside, and does not limit, the definition of force majeure at Clause 16.1.
36. Emirates ID / Original Passport
The Charterer must submit a valid, original Emirates ID or original passport to use Gold's Yacht L.L.C-FZ services, and agrees that Gold's Yacht L.L.C-FZ and/or related third parties may hold this document in the event of any accident during the trip, returning it only after the accident is settled.
The Charterer and guests are subject to both Gold's Yacht L.L.C-FZ and Marina security and safety requirements, and must carry a valid passport, driver's license or Emirates ID during the trip. For tourists whose passport is held by their hotel, a hotel receipt confirming this is acceptable. A complete guest list (manifest) is also required.